Privacy Policy

What Information We Collect

When you book a service with us, we only collect what we need to help you:

• Your Name: So we can address you properly
• Email Address: To send booking confirmations
• Phone Number: To contact you about your appointment
• Vehicle Details: Make and model of your car
• Service Information: What work you need and when

How We Use Your Information

We only use your information to:

• Process your booking and manage your appointment
• Contact you about your service requirements
• Send booking confirmations and reminders
• Answer your questions and provide support

We never use your details for marketing without your permission.

Data Storage and Processing

We do not maintain a long-term customer database through this website. Your information is processed temporarily to handle your booking request.

Email Processing: We use EmailJS to process booking forms. When you submit a booking:

• Your details are sent securely to our email
• We may send you a confirmation email
• Your information is not stored permanently online

EmailJS has their own privacy policy if you'd like to learn more.

How We Protect Your Information

We take data protection seriously:

• Secure Transmission: All data sent through our website uses HTTPS encryption
• Limited Access: Only our team can access booking information
• Temporary Processing: Your details aren't stored permanently on our servers
• Trusted Services: EmailJS uses industry-standard security

Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your information
• Correction: Ask us to fix any inaccurate details
• Deletion: Request removal of your personal information
• Object: Stop us from using your information

To exercise these rights, just contact us using the details below.

Third-Party Services

We use a few trusted services to run our website:

• EmailJS: Handles our booking form emails
• Google Fonts: Provides the website typography
• Font Awesome: Supplies the website icons

These services have their own privacy policies.

Cookies

Our website doesn't use tracking cookies or analytics. We may use basic cookies for essential website functions like:

• Keeping your form data during your visit
• Website security features

You can manage cookies in your browser settings.

Changes to This Policy

We may update this privacy policy occasionally. Any changes will be posted here with a new date. It's worth checking back occasionally.

Contact Us

If you have questions about your privacy or want to exercise your rights, please get in touch:

Policy Last Updated

This privacy policy was last updated: May 2025